How does technology affect the roadside assistance industry?

September 6, 2019

As motorist, there is always one thing that we dread – a car accident. Although a car accident is more extreme, many of us face anxiety at what would happen when we break down? Nowadays, getting access to effective, fair and reliable roadside assistance, from towing provides in the U.S. is a little easier.

 

Undoubtedly, in the past decade alone we have seen some major changes in the way that we live our lives. From ordering your groceries online to the new Amazon drone delivery service. But, the automotive industry has also witnessed some significant changes.

Although, we’re a little off developing flying cars, as predicted in Back to the Future II. One could argue that cars and all vehicles, in general, have seen dramatic changes. Moreover, these developments are continuous.

 

Technology has continuously changed, and somewhat revolutionized the automotive industry. So, operators or providers of emergency roadside assistance to continue to provide their much-needed service had to change how customers access their service.

Therefore, the question is: How does technology affect the roadside assistance industry? In this blog, we’ll be discussing some of the changes and how it has impacted the roadside assistance industry, namely “connected” vehicles.

 

One of the major changes in this industry has to be the introduction of the “connected” vehicles. They are also known as internet-enabled cars. So, how does it affect the roadside assistance industry?

 

Well, this advent of technology is highly beneficial, as it can allow your vehicle to be tracked accurately if an accident occurs. Not only is this technology beneficial in a roadside emergency, it also gives motorists peace of mind.

 

Why? First, any breakdown or crash, major or minor is disruptive and at times traumatic. When these accidents happen, if your vehicle is internet-enabled – you know that you can be rescued or helped as your location will be available.

 

Secondly, most connected vehicles, (and some without internet) now automatically come with a “Smart Dashboard.” Most of these Smart Dashboards allows the driver or passenger to connect their phone and the dashboard effectively mirrors it.

 

Although the safety of these dashboards is still a controversial topic – it is still arguably beneficial when motorists encounter a vehicle emergency.

Thirdly, GPS – following on from the smart dashboards, nearly all vehicles are now manufactured with a highly-effective GPS system. Some even come with Google Maps! But, why does this affect the roadside assistance industry?

 

Although it may seem unrelated it can come in handy if you need to let your roadside assistance provider know where you are – as your car will be able to help you pinpoint your location.

But, what if you don’t have a “connected vehicle?

 

Fortunately, we have a solution for all LA motorists. We’ve developed an app, which provides all our customer (new and existing) with prompt, efficient and cost-effective roadside assistance.

From car emergencies to small break down, Los Angeles Towing Services provides 24-7 roadside assistance in LA, all year round.

 

 

 

 

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